Table Content

Privacy Policy

Primary Website: thumb.ly
Company: Click Profits International Pty Ltd TA thumb.ly – Company
ABN Registration: 49 601 124 832
Location: Queensland, Australia

Policy Cover

Welcome to thumb.ly! Our Service facilitates visual communication and data transfer between you and your Google account, and we take the privacy of your information very seriously. Our Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service. We have provided capitalised terms of Service to help you understand our policy, and if you do not agree to any part of this policy, you should not use our Service.

Information We Collect

Information You Provide to Us:

We may collect and store the information you provide to us when creating or updating your account in order to provide you with the Services. We may use this information to identify you, to process payments, to contact you, or to improve the Services. We may also use this information to prevent, detect, and investigate fraud or other prohibited activities.
Additional information from you when you decide to interact with us in different ways, such as when you sign up. Thumb.ly does not disclose any of your email list details to any third parties. Thumb.ly is a technological product created by developers who are email marketing experts
We utilise analytics data, either through direct collection or through third-party analytics tools, to measure traffic and usage trends for the Service. This information, which may be sent by your browser or mobile device, includes the pages you visit and other data (as explained in the following section on log file information) that helps us improve the Service. For more information on the analytics cookies we use and how to opt out of third-party collection of this information, please see our Cookies Policy.
We may allow third-party web analytics service providers to use thumb.ly or similar technologies to collect information about your use of our Services. We use Google Analytics, a service provided by Google, Inc. (“Google”) to help us understand how users use the Services and to enhance your experience when you use our Services. For more information on Google’s privacy practices, please go to https://policies.google.com/technologies/partner-sites.

How We Use Your Information

We use the information we collect about you for the purposes set out below:

Creating and managing user accounts;
Verifying the accuracy and completeness of information that you provide to us;
Communicating with you about your use of the Services;
Providing customer support and providing technical support; for troubleshooting errors, bugs, and other technical issues;
Analyzing usage and activity trends; the effectiveness of our Services and features; marketing and advertising our Services;
Providing and improving security for the Services; protecting against fraud and other unlawful activity; and complying with legal obligations.

If information is aggregated or de-identified in such a way that it can no longer be reasonably linked to a specific individual, we may utilize it for any legal purpose.

Sharing Your Information

We share your information with third-party service providers for the purpose of providing the Service to you and to facilitate thumb.ly’s legitimate interests. Those service providers will only be provided with access to your information as is reasonably necessary for the purpose that thumb.ly has engaged the service provider, and we will require that such third parties comply with this Privacy Policy, appropriate data processing terms and any applicable laws.
Some of the third parties with whom thumb.ly may share your personal information are service providers who assist thumb.ly with functions such as:
- Billing;
- Customer support and customer management;
- Email services;
- Data analytics and predictive analytics;
- Security;
- Advertising and marketing services;
- Other service providers.

Rights

Depending on where you live and subject to certain exceptions, you may have rights in relation to your Personal Data, as outlined below.

You may request more information about the Personal Data we collect, use, or disclose, and request a copy of such Personal Data by emailing us at team@thumb.ly. You can also access some of your Personal Data by logging on to your Account.
You may request that we correct inaccurate Personal Data that we maintain about you. You can make this request by emailing us at team@thumb.ly. You can also access and correct some of your Personal Data by logging on to your Account.
In compliance with GDPR, any user may request that his/her data be deleted from our servers. To make such a request send an email to team@thumb.ly from the Thumb.ly account whose data you wish to be deleted.

How Is Your Data Used?

In order to generate personalised thumbnails and provide the functionality to edit and use these thumbnails via the Thumb.ly extension, our database does store your video titles, descriptions, and videos you have entered into YouTube Studio with the thumb.ly extension in use. This data additionally is processed using the OpenAI language model GPT 3.5. For more information about how OpenAI handles your data, see their API data privacy policy (https://openai.com/policies/api-data-usage-policies).

This data is stored in a database, secured by two layers of firewalls, and is never shared with any third parties. Storage of your video titles, descriptions, videos and other data is required to provide standard features.

API

thumb.ly uses video hosted on YouTube as an online resource to which our website may link or otherwise reference that you may access through our website (“Third-Party Services”). Privacy Policy (https://policies.google.com/privacy), and API Services Terms of Service (https://developers.google.com/terms/api-services-user-data-policy). We take no responsibility for the content or privacy practices of any Third-Party Services.

Updates To This Privacy Policy

We may update this Privacy Policy by posting the updates to our website. If an update materially impacts your rights or how we use your personal information, we will notify you either by email or other direct communication before the updates take effect. Any other revisions will become effective on the date the updates are posted by thumb.ly. To submit a request to exercise your rights, and as applicable, to appeal a consumer rights action, please email us at team@thumb.ly.